Company Overview
On-demand care,
close to home and work
The Urgent Team Family of Urgent Care & Walk-in Centers, an “on-demand” healthcare company, was created to provide quality, affordable and convenient walk-in medical care and telemedicine to communities of all sizes.
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80+
Centers
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7
Days a week
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5
States
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8
Distinct brands
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Nashville, TN
Home base for the Urgent Team Family of Urgent Care & Walk-in Centers
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Ownership
Investor Owned
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Revenue
$100+ Million
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Employees
1,000+
Stronger Together
A Family of Brands
We partner with leading healthcare systems for greater integration and continuity of care.
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August 2011
Urgent Team founded
To provide a more affordable and convenient alternative to the ER or physician offices.
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2015
Baptist Health System Arkansas
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2019
Huntsville Hospital Alabama
Washington Regional Arkansas
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2021
Ascension Saint Thomas Tennessee
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2024
Baptist Memorial Tennessee
Five states.
Eight distinct brands.
One family - and growing
Based in Nashville, TN, the Urgent Team Family of Urgent Care & Walk-in Centers delivers care in five states through eight distinct brands.
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Our family of brands
Why patients & employers choose us
We provide convenient and affordable healthcare when patients and employees need it, including evenings and weekends. Our centers offer a cost-effective alternative to non-emergency ER visits and easier access to care than traditional primary care practices.
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Evening hours and weekends
Access to healthcare when it is needed, 7 days a week, not only during business hours.
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Often a better alternative to the ER
Walk-in care for the injuries and illnesses that have a shorter visit time than an emergency room.
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More convenient and timely access
No advanced appointment required, unlike a typical primary care physician’s office.
Quality care, accredited at the highest level
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100%
UCA Accredited
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13
Rural Health Clinics
Our Mission
Our mission is to serve our communities with the highest quality, affordable and convenient urgent and family care, delivered by exceptional and compassionate teams.
Vision and Valued Behaviors
At Urgent Team, we believe all individuals should be treated with dignity and respect.
Our vision is to be identified as America’s foremost urgent and family care company. Our valued behaviors are:
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Integrity
Act in an honest and ethical way
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Service
Provide patients with a "value" experience
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Relationships
Treat all individuals with dignity and respect
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Excellence
Pursue continual improvement in who we are and what we do
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Results
Insist on optimal performance
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Measurement
Analyze outcomes in everything we do
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Communication
Share information proactively